SEEART Privacy Policy

Effective Date: August 10th, 2026

This privacy policy describes the personal information collected or processed when you interact with SEEART website, digital experience, mobile app, online or offline events, or interact with one of our other products or services, all of which are part of SEEART Platform (“Platform”). It also explains how your personal information is used, shared, and protected, what choices you have related to your personal information, and how you can contact us.

What personal information do we collect, when, and from what sources?

Certain personal information is provided by you when you interact with our Platform, interact with a customer service center, or request information from us, sign up to receive special offers and updates, or otherwise request products or services from us. This personal information includes things like:

Contact details including your name, address, telephone number, and email; Personal details including gender, date of birth, and purchase history; Login and account information, including screen name, password, and unique user ID; Billing and payment data, including credit card data; or Personal preferences including wish list and marketing preferences. When you visit our Platform, certain information may be collected automatically, as further described below in the section titled “Cookies and Pixels,” including:

technical data, including the Internet protocol (IP) address used to connect your computer to the internet, unique cookie identifier, cookie information, your login information, browser type and version, unique device identifier and device type, country and time zone setting, browser plug-in types and versions, operating system and platform; and At this time, we do not respond to “do not track” signals sent by web browsers. For more information on management of trackers, please see the Cookies section below.

KIDS

We do not knowingly collect personal information from children under the age of 13.

WHY AND HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect and use your personal information to:

Provide the features of the Platform, and services you request; Communicate information about our products, services, events, and for other promotional purposes; Operate, improve, and maintain our business, products, and services; Protect our or others’ rights, property, or safety; Communicate with you about your purchase; Administer any orders that you have placed with us and process payments; Register and manage your account(s) or membership with us; Run and help us coordinate and communicate with you about promotional events and activations; Respond to any queries or provide you with information, products or services that you request; Manage our accounts and records; Administer our Platform and help improve our products and services; Prevent, detect, or investigate fraud, including fraudulent purchases, abuse, illegal use, or violations of our Terms of Use relating to use of our Platform; Carry out our obligations arising from any contracts entered into between you and us; Send marketing communications about SEEART products, services, special offers, events, or other promotions that you have consented to receive. You can opt-out at any time after you have given your consent; Personalize your Platform experience and to allow us to deliver the type of content and product offerings in which you or our consumers in general are most interested to learn about, including to provide you with tailored advertisements and emails; and Comply with applicable law, regulations and court orders.

SEEART may share each of the categories of personal data we collect with the following types of entities for the business purposes described:

SEEART entities and affiliates for the purposes outlined above;

Service providers processing personal information on SEEART’s behalf, including the categories noted in the “What personal information do we collect, when, and from what sources” section, for business purposes such as processing payments, shipping and deliveries, hosting, managing and servicing our data, distributing emails, advertising, analytics, managing brand and product promotions as well as administering certain services and features. Other third parties to the extent necessary to: (i) comply with government request, court order, or applicable law; (ii) prevent illegal use of our Platform or violations of the applicable terms and policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting).

We do not share your personal information with third parties for their own direct marketing purposes.

We do not sell your personal information.

PROTECTION AND MANAGEMENT OF YOUR PERSONAL INFORMATION

SECURITY

We use a variety of technical and organizational security measures to maintain the safety of your personal information. Despite our efforts, no website, mobile application, database, or system is completely secure or “hack proof”. You can help keep your data safe by taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

We use Cloudflare Turnstile to help distinguish legitimate visitors from automated abuse. Turnstile processes limited technical signals for website security as described in Cloudflare's Turnstile Privacy Addendum.

RETENTION OF YOUR PERSONAL INFORMATION

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this policy (unless otherwise required by law). In general, this means that we will keep your personal information for as long as you keep your SEEART account, but we may keep your order history longer to comply with legal obligations. To delete your account or account information, please contact Consumer Services or check your account settings.

YOUR RIGHTS

Data protection law gives rights to individuals in respect of their personal data that organizations hold about them. To the extent provided by applicable law, you have the right to request:

access to your personal data;
correction of your personal data if it is incomplete or inaccurate;
deletion of your personal data;
restriction of the processing of your personal data in certain circumstances provided by applicable law;
objection to the processing of your personal data for direct marketing/interest-based advertising at any time, and for other purposes where there is a compelling legitimate ground relating to your particular situation; and
withdrawal of any given consent at any time. Please note that if you withdraw certain consents, you may not be able to use all the functions of the Platform.

Where technically feasible, We will help you export the personal data We process based on a contract with you or your consent and help you transmit this information to another company.

If you would like to exercise any of your applicable data protection rights, please contact us at [email protected]. SEEART reserves the right to request additional documents from you to enable us to verify your identity.

If you are not satisfied with our responses, you have the right to consult the supervisory authority in your country.

COOKIES AND PIXELS

SEEART collects information from your browser or device when you use our Platform, including data described as “technical data” or “data about your visit” in the first section of this policy. We use a variety of methods, such as cookies and pixel tags to collect this information. We use this information for Platform functionality, enabling interoperability (like social media log-in and sharing), and advertising.

Some advertising and technology partners may also collect personal data when you use our Platform. These partners have committed to act as service providers on SEEART’s behalf and have committed to only use your personal data for SEEART’s purposes as described in this policy.

In some instances, our Platform allows you to log-in with or connect your SEEART account with a third-party social media or partner account. If you do so, your use of their technology within our Platform is subject to their terms and policies.

Your browser can help you manage these trackers. In your browser, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies in your browser settings. If you turn off all cookies, certain parts or features of our Platform may not work properly. Similarly, you can adjust your advertising preferences on your mobile device at the device level. For example, to adjust your ad preference in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your ad preferences in Android, visit Settings > Google > Ads > Opt Out of Interest-Based Ads.

Our Platform contains social media plug-ins. If you interact with these plug-ins, your activity on our Platform will also be made available to those social platforms. SEEART does not control these platforms and is not responsible for the collection and use of personal information on them or their respective privacy policies. Therefore, we encourage you to read the privacy policies of these social platforms before interacting with their plug-ins on our Platform.

Our Platform may also contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. We do not control these websites and are not responsible for how they collect, use, or share personal information. We encourage you to review any privacy policy posted on any website you visit before using the website or providing any personal information about yourself.

CHANGES TO OUR PRIVACY POLICY

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Platform. If we materially change the way in which we process your personal information, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.

QUESTIONS AND FEEDBACK

If you wish to provide feedback, or if you have questions or concerns, you can contact our Consumer Services (+45 60 77 09 34) or [email protected]